Wednesday, November 30, 2011

Interactive voice for a volunteer organization to manage disasters

Crowd sourcing emergency information with Interactive Voice:

"CERT members call one of the four telephone numbers to access Freedom Fone; then press the “reporting” menu item number on their phone keypad to record a “field observation report”. That report is received and stored in the Freedom Fone inbox as an audio file (MP3) at Sarvodaya’s Hazard Information Hub (essentially the data center belonging to the Sarvodaya Community Disaster Management Center). Trained HIH Operators (HIHO) listen to those local language spoken incident field observations, then transform them in to English language text to feed in to the Sahana Eden, Emergency Data Exchange Language Situational Reporting (SITREP) application."
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